This statement is to inform you of what information we collect about our customers at Challenger Sports, how it is used and how you may access or verify it. Any changes made to this policy will be updated on this page of our website. In this statement the terms, ‘we’, ‘us’ and ‘our’ refers to Challenger Sports, which covers GK Icon. References to, ‘our website/s’ or ‘the website/ s’ refers to http://global.challengersports.com
We know that privacy and security is paramount when shopping, booking and browsing online, since we do it ourselves. Challenger Sports is committed to protecting the privacy of our customers and visitors. Any visit to http://www.global.challengersports.com purchase / booking made through the sites is subject to this policy and our terms and conditions.
What data do we collect?
We ask for customers’ names, email, password, address, delivery address, telephone number and payment method details.
We may also collect information about your usage of the websites to help us develop and improve our service. This information is only collected when you provide it to us directly. We do not store any financial details that you provide us with.
We collect your IP Address, which is a string of numbers unique to your computer. This is recorded by our web server when you request any page or component on the websites. This information is used to monitor your usage of the websites.
We do not collect any sensitive information through http://www.global.challengersports.com ! This is information about religious or other beliefs, ethnic origin or race, political opinions or information about your physical or mental health. If you do provide us with any sensitive information you explicitly consent to us using it for the purpose/s it has been provided.
What do you use the data for?
The data you provide will enable us to fulfill orders placed or bookings made, to notify you of important functionality changes or to generate statistics that help us to improve and modify our websites.
If you have made a purchase from GK Icon, we may occasionally contact you about offers, information or new stock we think may be of interest to you. All emails have an, ‘Unsubscribe’ button so you can remove your email address from future email updates.!
What information do we share?
We may disclose any information necessary to comply with any applicable law, government request, legal process or regulation such as for the prevention and detection of fraud.
We may contract with other companies who provide services such as credit card processing, email distribution, market research and shipping. These companies are only provided the details they need to work with and may not use your information for any other purposes. These third parties may be located within and outside the European Economic Area (“EEA”) and although some countries may not have such strict laws regarding personal information we demand that they adhere to our policy and standards.
Challenger Sports will not sell, lease or distribute your personal information to third parties without your express permission or unless we are required to do so by law.
How do I change or check what information you have about me?!
You have the right to access the information that Challenger Sports holds about you and your right of access can be exercised in accordance with the Data Protection Act 1998. Any access request may be subject to a small fee of £10 to meet our costs in providing you with details of the information we hold about you. Contact us via email if you wish to request this data.
We will ask for proof of identity if you make a request for your personal data. This proof will be your email address and password submitted upon registration so please ensure you keep these details secure as you will be responsible for any action taken in response to a request from someone using these details.
We would strongly recommend that you do not use the browser’s password memory function, as that would permit other people using your terminal to access your personal information.
You can update your information by logging in to your account and editing any of the details you have provided.
Our site may contain links to and from other websites. These websites will have their own privacy and cookies policies so please ensure you are familiar with these before submitting any personal data to them as we do not accept any responsibility or liability for these policies.
In the unlikely event that Challenger Sports, or substantially all of it’s assets are acquired, customer information will of course be one of the transferred assets.
The personal information provided to us will be managed by the eCommerce Business Manager. Challenger Sports works under the Data Protection Act 1998.
Unfortunately, the transmission of information via the Internet is not completely secure. We will do our best to protect your personal data, but cannot guarantee the security of data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
If you have any further questions regarding our Privacy or Cookies policies then please do not hesitate to contact us. We are always happy to provide our customers with the information they need.